i'm really new with this xp and a computer illiterate so i need some help. i didnt know that xp already comes with antivirus so i installed mcaffee and got this message "NT on access scanner service encountered a problem and needed to close." this pops up everytime i turn on my pc. I also checked my error log and found out these errors ...source from McLog event, description says ..A thread in process C:\Program Files\Common Files\Network Associates\Mcshield.e xe took longer than 35000 ms to complete a request. The process will be terminated. Thread id : 1488 (Ox5do) Thread address: Ox7ffe0304 Thread message: Build Sep 8 2001 15:13:39/ 7.38 object being scanned=\Device\Harddisk volume1\WINDOW s\System32\wshtcpip.dll (@7025 (7024,7019,7019,7011,93)) can anybody explain this to me in simple language. any harm done to my pc. any answers will be very much appreciated. mfc