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Does Epson have any plans to correct the issue, or have they just accepted that there is a problem, and intend to do nothing?
According to them, it's up to Microsoft to fix it. Something to do with Windows XP and certain hardware combinations. That's as much as they were willing to tell me. And even that seems to be "classified" knowledge as other support persons I've talked to since have not been aware of any problems with Win XP.