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The workstation computer is a Dell 2350 Celeron 1.8 with 256 MB of Memory running Windows XP Home Edition. Our Server is running Windows 2000 Server Software. We have currently, 14 computers connected to our network (2 Windows XP Professional, 6 Windows XP Home Edition, 4 Windows ME, and 2 Windows 98) The employee is complaining of trying to open a document on the network and having it "freeze" and/or "hang" for some time. Some symptoms are also that when quitting a document, it does the above "freeze" and/or "hang" issues. It also seems to keep a document open even though it doesn’t appear in the Windows Task Manager Processes window. The computer is brand new. I have tried the following things to fix it: used FILE WATCHER to see if there is an index software running (don't believe so), ran SFC /SCANNOW, tried the topics listed at http://www.practicallynetworked.com/sharing/troubleshoot/slowbrowse02.htm. Short of switching to Windows XP Professional I am not sure what to do. I had thought that could be the issue but someone here has Professional and they have the slow opening issues every once in a while (however it should be noted that there computer is a P3 600, that was originally Windows 98, then upgraded to ME, then to Professional).

Hello. I just got a new work computer for a new employee. The computer is a Dell Celeron 1.7 with 128 MB of Ram and Windows XP Home Edition and Office XP. It's connected to our network. Since getting this computer, our new employee has been experience very slow issues with trying to open documents on our network. It doesn’t happen all the time, but it's starting to get annoying going back there to see what's wrong with the computer. I turned off the feature on her Norton Antivirus that scans Office Documents on opening, hoping that would help, but it doesn’t. The issue that seems to crop up, is documents that take for ever to load, close, or if she tries to delete something, says the document is open even though it's doesn’t appear in Windows Task Manager. Hopefully someone knows a solution to my problem. Thank you.