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wendi1bird

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About wendi1bird

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  1. wendi1bird

    Windows Update and AMD processor

    I was running windows update on my daughter's HP laptop and it suggested to update the AMD K7 processor software, as well as a security update. I ran both of these and restarted the computer but now have no taskbar on the bottom and cannot access any Windows pages online. I have also tried to go to the system restore and it has a white screen, absolutely nothing there, as though it is not opening properly. I went to System Device Manager and "updated" the processor and it gave me three choices; the latest update I just downloaded, an earlier update, or a generic one. I even tried (it said successful) installing the previous file, but it did not help. Any suggestions? Thank you in advance for your time.
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