keli

I am in computer hell. please gawd someone help me. I bought a brand new compaq presario in feb. it worked great for a long time, I did regular maintenance on it and kept it in good working condition. but a few months ago it started not loading pages and i would have to reboot every 15 or 20 minutes or so but now I cant do anything i cant even view my mail. I have tried scanning and fixing errors I have tried all the normal maintenance techniques but nothing has worked so I did a system restore, (actually several) that didn't help, then I did a system recovery after boot up, that didnt work and last but not least I did a full system recovery and I still cannot get my computer to work right. I used McAfee to scan my computer but it found nothing. to tell you the truth I am about 2 clicks away from pitching this $1,200 POS out the window. can anyone help? this thing is so bad i have to back up this message in wordpad so that I can copy and paste it back on her and add this page to favorites. any suggestion will be very valuable. ;( oh and btw, now i have to reboot every 5 mins or so. i can usually view 2 -3 pages then it stops responding and I have to reboot the puter.

crashes only when I am online crashed once while coming out of hibernation that is when I did the first recovery, colors were all messed up so bad you couldn't see the icons. when I am online the pages open painfully slow I mean sometimes up to 20 minutes, but most of the time i get pages that say page cannot be displayed so I refresh over anfd over to get it to finally load. heat couldn't be a problem I walk around with icicles hanging from my nose most of the time the ac is so good. I am using IE6 i belive and I am using compaq software to connect to my earthlink account. the earthlink total access software was bogging my system down so bad i uninstalled it and that helped a tiny bit. hope this new info helps. Keli Favorite quote: "Heaven doesn't want me and Hell is afraid I will take over!"

I am not sure what information you need, but I will do my best and if you have any questions just post them here and I will reply if I know the answer. ok, the puter was purchased brand new in feb 2004, my OS is microsoft windows XP home edition, compaq presario AMD AthlonXP 3000+, 2.16 GHz 448 MB RAM. with a cdrw and a dvdrw. I was using earthlink software for my dial up service but the software was bogging my puter down so badly I had to uninstall it. I am not a very technical woman so, lol if you have anything specific you need to know just ask. thanks, Keli