melis

Hi, Thank you for your good advice. I actually waited to call Microsoft on Monday and after 6 hours odd we managed to get it to work. You were correct in saying it was old video card drivers that caused the problem. I have sinced reloaded SP2 and it seems like things are OK.. not the same but better than a black screen !! Thanks again Melissa

Hi, My PC automatically downloaded the Windows XP SP2 (service pack 2) last night and ever since all I get to after boot up is a black screen. I am not very skilled at safe mode boot ups etc so if anyone out there could help me get past this so I can actually use my PC again it would be appreciated. Thanks Melissa