nhmalbert

I am assuming you are running windows XP. Did your other logon also have admin rights? If so do the following. from control panel administrative tools click on computer management then click on local users and groups. click on users then right click on administrator and click on set password. You can then enter a new password for administrator.

Thanks for the info. Company IT person is on leave. Just trying to make sure we weren't missing anything in the new setup.

new user to company is getting someone elses XP machine. what needs to be changed so that the new user is acknowledged and old user profile is eliminated

When trying to view email that contains a picture all we get is a box with a little x in the upper left hand corner. This happens with email from lotus notes as well as email generated from the internet. Any suggestions are welcomed.

I recently have had the same problem on 2 different machines here. What I had to do is uninstall SP2. Run spybot or someother spyware detector and also run a program called BHOdemon. You can get bhodemon from pcworld. It's free. You will see multiple BHO's that say they are malware. These must be disabled. The software tells you how to do this. I have not reinstalled SP2 and probably won't. You will probably have to go to your registry and delete some of these bad help objects *BHO*. If you don't know how to play with the registry I suggest you find a friend who can help you.

Just to let you know I was able to get into safe mode and then delete service pack 2. After that I was able to open control panel. I also ran BHOdemon because things were still suspect. Found at least 10 bad BHO's disabled them and deleted from the registry. Loaded spybot to run resident on his pc and all is well now.

user has just downloaded windows Service pack2 update to his xp machine. Now on any of the operating system task you get this error explorer.exe application error the instruction at "0x0228ca30' referenced memory at '0x00000000' the memory could not be written. Cannot get to control panel or my computer to try and uninstall the service pack. Any ideas what I might try short of reformating and starting from scratch?

user is running XPpro. when getting on the internet home page has been replaced with the following. about;blank. She can replace the home page but this one keeps coming back. Have run spybot, and bhodemon. Is there anyway to get rid of this one once and for all.

windows98 using Internet explorer current home page is yahoo.com when user tries to get to his mail a new window pops up for //www.windows.cc/hp.ttm?id=632. then his home page is replaced by this address. We have run spyware and removed from the registry but every time it reverts back to this problem. any ideas would be welcomed.

user has Compaq EVO with xp pro loaded. IE all of a sudden will not launch. Hard drive keeps trying but never gives any thing for IE. System is running really slow. Have run norton anti virus, spybot and defragged hard drive. Any ideas would be welcome