I also downloaded NIS 2005 and can't get it to install. I have spent countless hours on the phone with India which has not helped. I had NIS 2003 and COMPLETLY uninstalled it the whole nine yards. After downloading NIS 2005 I click on install and it acts as if it is going to install, but nothing ever happens beyond that. I am running Win 98 I have also done a repair install as suggested by Norton. I get no error messages or anything else it just simply goes away. HELP!!