RobertWebbe

Hi, I hope there is someone who can me help me because I'm getting desperate. I've been busy with a problem for 3 weeks and I can't fix it by myself... I recently have bought a new motherboard, processor, memory, videocard, powersuplly and a case (see specs below). I installed Windows XP Professional and after that I've installed ServicePack 2 and installed all online updates. If I visit the Windows update site, there a no new updates to install. Besides that, I've also updated the BIOS of the motherboard to the latest version (1007). The problem is when I use my (old) CD-RW the computer freeze after a few seconds of use. Everything stops, the cursor, the timeclock, etc. Even the NumLock lamp does not change when I press the button. Also Ctrl+Alt+Del does not respond. The only thing I can do then is press the Reset button on the case. Windows starts up if nothing has happend. At first, I thought it was an incompatability of the CD-RW drive. It was already 2 years old so I have replaced it for a new DVD writer. And the problem is still there.... The stranged thing is that the installation of Win XP is done without any problem. So I thing it must be in the software and not the hardware. Does anyone have an idea how to fis this??? Motherbord: Asus P4P800 SE (http://nl.asus.com/prog/spec.asp?m=P4P800%20SE&langs=10) Processor: Pentium 4 HT 3.00E GHz 800 MHz FSB (1 MB L2) SL7KB boxed (http://www.intel.com/cd/channel/reseller...ts/182403.htm#2) Memory: 2x Kingston Value RAM 256MB 400MHz DDR PC3200 DIMM (http://www.valueram.com/datasheets/KVR400X64C3A_256.pdf) Video: Asus V9520/TD 128 MB (http://www.asus.com/prog/spec.asp?m=V9520/TD&langs=01) Audio: Creative Labs SoundBlaster Live! CT4830 (http://support.packardbell-europe.com/support/pri/item/item_spec_sound_sblive_ct4830.asp?c=ap) WiFi: Sitecom Wireless PCI Network Card 100 Mbps WL-121v2 (http://www.sitecom.com/products_info.php?product_id=229&grp_id=6) FireWire: SCI Manufactering Firestorm IEEE1394a PCI adapter Harddisk: WD 1200JB (120 GB) (http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=704&p_created=1037222945&p_sid=7glk6Fph&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NiZwX2NhdF9sdmwxPTE4NSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PVdEMTIwMA**&p_) DVD-RW: NEC ND-3500AG (http://www.nec.co.uk/DVD_RW_ND3500.aspx) Powersupply: Sweex BA000070 ATX 450 Watt (http://www7.alternate.nl/html/nodes_info/tn4s81.html) Thanks!!!

Four weeks ago I tried the suggestion to change the powersupply and IT WORKED! Finally! It worked fined the last weeks so I'm sure, the Sweex powersupply was the problem. Thanks Caerbannog, that was the trick.

Thanks again! I downloaded and installed the latest version (6.2.1.1001). Still the same problem... I discovered that the CD tray will open when I press the eject button while Windows hangs. And the HDD led lids up for a second. Same when I close, open, close, etc. But the rest is still frozen.... Arghhhh! I hope the new cable will solve the problem.

Hi jmmijo, Thanks for your quick respons! I will buy a new ribbon cable tommorow. In the meantime I have switched to the other connector on the cable (50% change) but that didn't work. About the latest Intel INF driver, can you help me how or where to search or find on the Intel website? I have also cheched my BIOS. The onboard IDE Operate Mode is on Enhanced Mode. And if i take a look in the NEC DCD-RW ND-3500AG properties I see that Type = Auto, PIO Mode = Auto and DMA Mode = Auto.