thx for the reply.
When we changed the domain account from a domain to a workgroup and then reset the machine, we were not able to log using the domain account any longer. We were not on the domain when we did the change to a wrkgrp.
When we go to the local account and login, we can browse to the \docs and settings\domain acct, but it no longer has any info in it!!! That's the thing that I'm amazed by... For domain secuirty reasons, will XP delete the info in a domain account when you change that account to a workgroup?
For kicks, we did a search on .pst to find his Outlook files, but the only one we found was for the local account, not the domain profile. I still don't understand how they disappeared! Argh!