Hello Sampson,
I’m definitely not a computer person and was seriously considering chucking my computer out the window because while trying to delete about 1 million messages in my Outlook “Deleted Items” folder, I kept getting the following message: 'Some items in the "Deleted Items" folder could not be deleted. An error has occurred." Then I remember that our computer programmer told me if I ever had a problem with my computer, go to "Google", type it in and hopefully there'll be a solution posted. That's how I found your solution to this problem. Long story short - Thank you, you've saved my computer's life! 8)