I am new here, and hope someone can help me.
My wife's computer has been having a scad of problems the past couple of weeks, such as: shutting itself down with no warning, etc. We are pretty sure she has been hacked, so we decided to do a reformat and install Windows XP Pro.
Her system: Compaq Presario with a Celeron processor, and a 30 gig hard drive.
The system wipe went well, but when we went to install the XP Pro software, as it is formatting, the computer shuts down in the middle of doing the format. I am at a complete loss, because I am not the most "programming-savvy" person, but I know enough I should be able to install an OS. Can anyone give me step by step to get it set up?
Any help is appreciated. Thanks!