dsgi

Hey!, I just found this support issue on the Symantec web site – “Norton Ghost 9.0 compatibility with Windows XP Service Pack 2” “Norton Ghost 9.0 is compatible with Windows XP Service Pack 2. However, you need to modify the Data Execution Prevention (DEP) policy and the Boot.ini file to allow Norton Ghost 9.0 to launch its services during startup ...” So I guess I will try this modification to see if it fixes the problem – I’m not sure when I can get over to my friends house – but I will definitely try it. Dan

I have not yet tried to contact Symantec tech support. When I saw the Symantec “fee based” technical support option I kinda knew I was in trouble. My guess is that there must be a few thousand folks out there with the same problem. Norton Ghost 9.0 does not work, it does not see any drives so you cannot do any kind of backup - plain and simple. I am going to try the e-mail tech support thing. I’m not expecting much, but I feel compelled to try. If I find out anything, I will post a follow up. Dan

I have a similar problem with a friends machine. It's a relatively new e-machines unit running Win XP home, SP2. I installed NG9 - part of SystemWorks 2005 Premier. Everything else seems to work - but not NG9. When I run NG9, no error messages, no drives appear ... no backup is possible. Stick a fork in it, it's done I went to the Symantec web site and read their support policy and realized I was screwed. I searched the FAQ's and saw some comments about conflicts with SpySweeper ... I de-installed SpySweeper and NG9 and then reinstalled NG9 ... no difference. Perhaps this is a conflict with SP2 ... but I don't want to go through the pain of de-installing. I think we are screwed for now. I have been using various versions of Ghost over the years and I like it ... but it is squirrelly at best. My guess is that there are many more folks with this problem … sure wish Symantec would figure out the problem and provide an update. Dan [Edited by dsgi on 2005-04-12 13:06:45] [Edited by dsgi on 2005-04-12 13:07:55]