dumontal

Hi all. I wanted to ask your opinion about somehting going on on my computer. Lately (4-5 days, maybe a week), there's this "helpsvc.exe" that's been loading itself out of nowhere and it's using 90% and more of the CPU. It's said to be either the help and support service from windows or, as i've found on the net, a virus, W32/Sdbot-OG. I've used hijackthis, bazooka anti-spyware, Ad-Aware and my antivirus, and none have found anything related to that particular problem. Where should the file be, or where should it not be? I've found it in c:\windows\pchealth\binaries and in c:\windows\prefetch Thanks for your lights!

Hi! Thanks, it worked! I never uses that service thing anyway, so it'll just stop bothering me, yeah!

Hi all. I have a little problem with my WINXP. Well, two problems i think. First of all, when i'm in the "my documents" folder (or some other folders, but it happened mostly with my documents), it sometimes (about once every five times, i'd say) goes "not responding" for like 5 minutes. When i click on "end task" with the task manager, it sometimes causes the computer to restart... 2/3 times, though, it just closes the folder, freezes everything, and goes back to normal after a while. I've run hijackthis, adaware, bazooka spyware scanner and my antivirus and none of them find anything. Except hijackthis that tells me: O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k I've made a sfc/scannow and nothing came back, i've used regclean and bigfix (on another forum, it said it worked for someone who had a similar problem) and still, nothing... Also, i don't know if it's relevant, but once in a while (2-3 days), zone alarm asks me if i want to give idesk mfc application permission to access internet. It gives me the program name idemlog.exe in my windows/system32 directory. But when i search it, there's no sign. I don't know if it's a spyware or a legitimate program... I googled it and some say idesk is a program that's the same as explorer but for linux, and some say that idemlog.exe is part of a spyware. Is it dangerous and should i let it access internet? Thanks in advance! P.-S. Even if you can't solve my problem, i'd appreciate it if you could give me a hint on what's happening...

Wow! Was that long! But i finally got rid of the idemlog file. And from some other file that AVG found but couldn't heal/delete/move to vault too! As for my other problem, i checked with all the new things i had (ewido, killbox, blacklite, etc) they found about 150 new things (mostly trojan i think) and, i don't want to ruin this, but i think it's gone. Well, i hope so! If not, i know where i can go, though! Thanks guys.

Hello there. First of all, thanks! It didn't solve the problem(s!) i had, but at least i understand what's happening. I don't use explorer (not actively though), i just double-click on the folders (and that's the folder that's not responding and causes the computer to freeze and that's on the folder i click to "end program"). I don't know if that's what you meant by using explorer. But i think it's an explorer problem, 'cause the last time it happened, i just used the task manager to start a new program, explorer.exe and no rebooting... Also, you guessed right: i installed a program to share some photos/videos with my dad. But it's not always on. Could it causes the problem even when it's not running? As for idesk, the only thing that's bugging me is that i can't find it, neither with google desktop or the windows searching dog, even if i include hidden files. It doesn't exist and still manages to ask to go on the internet. I mean, wow! There are also a "main MFC application", "redirect mfc application", "uninstallkey MFC application" and "version MFC application" that are present in zone alarm, but ask for nothing, and they, too, are not there when i search them. Thank you!