Originally posted by ryanguy:
Quote:
I had this happen to a user where I work.
Check your Printer Drivers. If you are using a network printer --diconnect your connection and then reconnect it.
If you are using a local printer, uninstall it. Open Word to see if it crashes. Then reinstall the printer using the original manufacturers installtion disk/drivers.
Word checks for a printer, if it doesn't find it -- it close with an unhelpful "send error report to Microsoft". Geez.
As a recommendation, never update your printer drivers. Its not worth the hassle.
As strange as it may sound, this is a valid solution: I had a user's laptop w/ WinXP Pro/Office 2000 where Word would crash only on his profile. Turns out that he had a strange printer installed that I didn't recognize. Remove the bad printer, everything's kosher. Good call ryan, and thanks.
