bigdan

I've been having problems with my keyboard for the last few months and NO ONE has been able to help. I've bought 3 other keyboards to test and neitehr of them will work. Furthermore they all work at the first screen when one restarts the computer, where you click delete to enter BIOS or f8 to go into safe mode. Therefore I'm concluding (and I could be wrong? please share opinions) that there is some kinda conflict somewhere. In this case if I reisntall windows would that fix the problem? Someone I dont know well told me this could lead to lots of problems if my keyboard isnt working, reinstalling can be really difficult and I might need to take it to a store etc etc. Can ANYONE advise? I've had this problem for motnhs and it doesnt look like its going anywhere. Oh btw just to add: earlier on if the keyboard was even connected to the computer when windows started, the mouse wouldnt work either. I deleted the keyboard in control panel, since then if its connected to the computer its fine (and the mouse is fine too) but as soon as i press any button on the keyboard not only will it not work but the mouse will also freeze. can anyone explain what could be going on, and if i have any options besides reinstalling? thanks guys Dan

test

hiiii guys! some new developments since i last posted. i ran some tests: ive bought two brand new keyboards. one was a ps/2 and more recently i bought a usb one just to test that too. doesnt work. now i did goto device manager and noticed a conflict with the keyboard. the first time i must've uninstalled it but it somehow got installed again. i think i did this a few times and at one point i just erased it. now after this (maybe as a direct result, maybe not) i was able to go into windows with my keyboard physically connected and my mouse would still work. earlier on if the keyboard was even connected the mouse wouldnt wokr. now if they keyboard is connected its not a problem. the keyboard itself wouldnt work bnut the mouse was just fine. HOWever, as soon as i touch any key on the keyboard the mouse would stop working. the computer itself doesnt freeze, the screen saver still comes on and if i put a cd in it'll respond. but these two devices seem to freeze. now with the usb keyboard, again i know it works because i can go into the bios by pressing delete when i boot up, and can press f7 (or is it f8) to go into safe mode. however once im in windows it wont work. the difference here is pressing a key on this wont freeze the mouse. but the keyboard wont work. if im in windows with the usb keyboard and normal mouse and i disconnect the usb keyboard and then plug in the ps2 keyboard the mouse will instantly freeze (even without touching a button on the ps/2 KB). it doesnt work in safe mode either. so....any ideas? would really appreciate it thanks dan

oks I checked out the manual. unfortunately i didnt really get from that what I could do. there was a little section on keyboards besides that it was talking abotu the rest of the motherboard. sorry man. i'm still stuck

ooo now i c it did get posted earlier. my bad

Originally posted by Sampson: Quote: Now it almost sounds like there is a short where the Keyboard and mouse connect. Did find a manual: http://dlsvr03.asus.com/pub/ASUS/mb/slot1/pro133a/p3v4x/p3v4x-102.pdf If the keyboard is connected at inial bootup does it run fine until it gets to windows or does it die even before that? I noted in the manual that from the BIOS both the Keyboard and the Mouse are defaulted to IRQ 12. Generally, Windows wants the Keyboard on IRQ 1 and the mouse on IRQ 12. What it seems at the moment is that you may have a short in the plug-in to the computer for your Ps/2 devices or that Windows SP2 is in conflict with the info of Via 4in1 drivers. i replied 2 this yesterday dunnowhy it dint get posted. thanks for the manual i just downloaded it & will take a look. >If the keyboard is connected at inial bootup does it run fine >until it gets to windows or does it die even before that? im not sure. how would i tell? at some point (in a windows screen but beore it is fully loaded) it tells me my password is about 2 expire, there my keyboard doesnt work. >Generally, Windows wants the Keyboard on IRQ 1 and the mouse on >IRQ 12. was this a misprint & sould be IRQ 2 or 12? thanx so much!

Originally posted by Sampson: Quote: Now it almost sounds like there is a short where the Keyboard and mouse connect. Did find a manual: http://dlsvr03.asus.com/pub/ASUS/mb/slot1/pro133a/p3v4x/p3v4x-102.pdf If the keyboard is connected at inial bootup does it run fine until it gets to windows or does it die even before that? I noted in the manual that from the BIOS both the Keyboard and the Mouse are defaulted to IRQ 12. Generally, Windows wants the Keyboard on IRQ 1 and the mouse on IRQ 12. What it seems at the moment is that you may have a short in the plug-in to the computer for your Ps/2 devices or that Windows SP2 is in conflict with the info of Via 4in1 drivers. ok the manual is downloading ill check it out. >does it run fine until it gets to windows or does it die even >before that? not quite sure how/where to check that? i know at some point iget 2 a screen saying my password is bout 2 expire, over there my keyboard doesnt work, & neither does my mouse if the keyboard is connected. >Generally, Windows wants the Keyboard on IRQ 1 and the mouse on >IRQ 12. misprint? should that be IRQ 2, or 12? thanks man ur spending a lotta time on this

Originally posted by Sampson: Quote: The break key is located at the top right (the last key next to the num lock light also has Pause written above it). By uninstalling the keyboard, I didn't mean to physically detach the keyboard from the computer, rather you right click on the 'Standard 101/102-key or Microsoft Natural PS/2 keyboard' under the word Keyboard in your Device Manager and click on uninstall from the drop down menu. thx, found the break key. yeah i knew u meant to uninstall not phsically detach. but since this prob started occurring i disconnected the keyboard in order 2 actually be able 2 use the computer - if the keyboard was connected nothing would work. since uninstalling that hasnt changed, if i connect the keyboard neither the mouse nor the keyboard will work. any ideas? again, thanks

Originally posted by Sampson: Quote: For the moment forget the Bios. Go back through My Computer through the Device Manager and Delete or uninstall the Keyboard. Don't worry about the Driver since XP will provide them, though more often than not it will select the "Natural PS/2 keyboard" when you go through the Hardware Installation wizard. You can let the wizard examine your system and have it come up with what it finds, or you can choose to install manually what driver you want to use. So, for example, if you have your Logitech keyboard plugged in, if you let XP make the choice, it will, in all likelihood, choose the Microsoft default. So, if you choose to install the keyboard manually, you could select Logitech and then choose the appropriate driver for your specific keyboard in the list found under Logitech. In theory, this should clear up your problem. OK I uninstalled the keyboard. unfortunately i couldnt go any further becase as soon as i plugged the keyboard in the board and mouse both froze. GRRRRRR. BTW U mentioned the break key which is that? Thanks again dan

Originally posted by Sampson: Quote: In any case, did the machine start acting up after SP2 and never act up under SP1? yup, but not immediately after upgrading, a couple weeks later so dunno if theres a relation? Quote: Given what you said, it seems that the keyboard needs to be reset in Bios or its value is not being passed to XP or at least passed incorrectly. When it first starts up, there should be a message passed to you that says Hit Del or some Function key to enter the Bios. When you get in, look around to see if there is an option as to what Keyboard your machine is defaulted to. If you have nothing, just bail out and don't save any changes, but if you do when you are about to leave, it will ask you if you want to save your changes so answer yes. others have also mentioned bios - sadly i cant figure out where to go there tho, altho i spent a good deal of time. can u advise (perhaps which menu it would be under?) i'll summarize my bios screen here (mentioning what i think are the relevant options as opposed to all) MAIN Keyboard Features Boot Up NumLock Status Keyboard AutoRepeat Rate Keyboard AutoRepeat Delay ADVANCED BIOS Update PS2 Mouse Function Control USB Leggacy Support Chip Config (is a menu) I/O Device Config (is a menu) - Onboard Serial Port 1: [3F8H/IRQ4] - Onboard Serial Port 2: [2F8H/IRQ3] PCI Config (is a menu) Shadow Config (is a menu) POWER . . . BOOT 1. ATAPI CDROM 2. Removable Device 3. IDE HardDrive 4. Other Boot Device Plug n play OS Reset Config Data Boot Virus Detection Quote: If the error persists and you can get back into Windows, right click on My Computer, choose Properties, then click on the Hardware tab, then click on the Device Manager. It will bring up a list of your devices. One of those devices is the Keyboard. Clicking on the "+" sign beside the word should reveal the type of keyboard XP sees. Right clicking on that specific keyboard will bring up a menu from which you can uninstall the device, just its drivers, see if it can't find new drivers, or ask it to search for a hardware change or simply Properties. Going to Properties, it should tell you what kind of driver had been selected and whether it is having a conflict. In any case, depending on your desperation, you can uninstall the device. Then, XP should say that it has found a new device and prompt you to install its drivers, or you can bring up the Hardware wizard and tell Microsoft to look for new hardware so that it can recognize and locate the Keyboard. Install the appropriate drivers and see if this works. there is a yellow exclamation next to 'Standard 101/102-key or Microsoft Natural PS/2 keyboard' under KEYBOARDS. Device Status:'Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)' Driver Provider: Microsoft Im happy to uninstall if u think i should - my only worry is that i dont have any of the drivers. should i do so anyway? i have a logitech and a noname keyboard FYI tank you kind sir!

>bigdan, that is a pretty old board - perhaps a Pentium III. thats righ! P3 >Did you try booting the machine without a keyboard connected? >(Don't try it if you haven't this particular model is known to >have memory module problems it you have) I tried starting w/o a keyboard but it stops on the first screen (right in the beginning while youre still in DOS i think) and says no keyboard connected, press f1 to continue, for which obviously i need to connect the keyboard again. Sorry i didnt understand the second statement. >Does the connector from the keyboard have an adaptor at its end; >for example, from a serial connection to a PS/2 adaptor? <sheepish look> sorry i dont understand the lingo. its a normal ps/2 mouse which fits perfectly into the slot, thats all i can tell u. and its not usb for sure. >Did you recently update to SP2 from SP1? I did. and it was very necessary, else my internet provider (my univ) wouldnt give me acceess. does this create a problem? is there a solution? >Finally, have you tried a different PS/2 keyboard just to see if >the keyboard finally shorted after drinking too much coffee? Yes, bought a new one. both keyboards work fine at the startup screen where i have to press F1 to continue (and once i got stuck on the password setup screen where i couldnt type anything, but control-alt-del enabled me to exit) so obvioujsly both keyboards are fine. Thanks Sampson you've spent a decent amount of time on this for me If there is a solution that would be great. Thanks again Dan

guys ive figured its Asus but what now? I went to their site but cant find anything relevant. can u tell me where to go or at least what i shld be looking for? thanks!

Company Name ASUSTeK Computer Inc.

Field Value Motherboard ID 03/14/2000-VT694X-P3V4X-00 Field Value Motherboard Name Asus P3V4X

yeah same problem here as well. ok so i goto the motherboard's site? how do i find out what that is (my motherboard that is, not their site!). thanks dan