Sorry about the double post, my computer froze so I didn't think the first one went through. I've got the file, but it's what I do with the file that has me a lil lost. I was told to go to the selective startup menu and log in using command prompt only. I did that, but the next step I was when i get to the DOS window to type in cd windows\system. When I did that I got a message that the file path does not exist.