hello. I have a Compaq SR1616NX running Windows XP SP2. my problem is that i had a some trojans and viruses on my computer, around May of 2006. I fixed it up with Norton Internet Security and Norton System works, both 2005 edition. However, aroud mid June, my computer started hanging on the blue shutdown screens where it said "windows is shutting down" I have had to hold the the power button for it to turn off.
Now, I tried to restart my computer because I uninstalled a program, and when i clicked "restart," it didn't do anything. I tired clicking shut down, and still nothing.
A little help?
I have looked on the internet for answers, nothing so far.
