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jillmaui

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About jillmaui

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  1. jillmaui

    Stuck at XP Welcome Screen

    ok. i put another hdd in the machine and it hung at the welcome screen. I took out the hdd that i need, put it into another machine and tried to boot to it. I was given a blue screen with stop error code... 0x0006007B. not sure what it means... i don't know how to change jumper settings. all of these drives do not have actual jumpers like the olden days...so how can i make my drive the slave of the working computer???
  2. jillmaui

    Stuck at XP Welcome Screen

    Help! My computer will not boot past the XP welcome screen. I called Dell Tech Support and they told me that I probably just need to reinstall the OS and that my data is probably gone. I am not going to believe that- I cannot believe that- there is very important information on the computer. I had been backing up to another drive on the computer- so I know that the info has to be there somewhere. When i go into set up, and go to boot sequence, the hard drives say (not installed) next to them. However, when I run the dell diagnostics, it tests the drives and says they are fine. SO... they are sending me the installation disks, but not sure if I trust dell tech support... I recently moved, and when arriving to the new house this occurred. I am thinking the comp. got handled not so carefully in the move- i opened it up and looked inside and everything seemed to be attached... should I take the drives out and put them in another computer? what do i do? Please reply.
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