i have the same problem and its making me very angry. i bought a new sims 2 expansion and i cant put it into my computer w/out the sims 2 original game installed. when i go to download the sims 2 it downloads 15% then it says tsdata\res\sound\voice.5package. you can either retry or cancel. when i hit retry the % goes up a little but then says the same pop up again. ive hit retry all the way up to 100% and that didnt do anything for me. i need help im frustrated!