It worked for me.....
4 port USB HUB "Device Unknown - USB Device Malfunction."
I removed the HUB from the computers USB port I had it plugged into and plugged it into another USB port. (where I had my mouse plugged into)
It worked ! No problems.
The USB port that was causing the problem with the HUB is now running an external HD without problems.
The computers USB port the I had the HUB plugged into appears to be only able to handle one device and not a HUB.
It's worth a try.
Best of luck.