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dweber77

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  1. dweber77

    IE6 whitescreen issue need help

    I work in the IT department at my company and am currently running into a problem that we cannot seem to get under control for one of our users. Here is the deal: When the user is working which involves going and checking some of our internal webpages, sometimes IE6 will give a white screen and not load. If he goes back and closes another browser window it will pull up perfectly fine. Currently he is running on a machine with: ~512Mb RAM ~2.0 Ghz intel ~IE6 (cannot upgrade to IE7 company wide yet so no fix) ~XP SP2 What we have done thus far: ~Cleared cookies and cache regularly (ends up he has to do this almost hourly now) ~Upped his user gdi objects and machine gdi objects ~Upped his user handle objects (The last two were done because of a GDI leak with an internal application that uses IE) ~Upped his cache memory in IE from 256kb to 1Mb (then back since it had no result) ~Wiped his machine and started fresh ~Blown away his domain profile and started fresh ~Set IE to refresh page always Programs running on the machine at any time: ~IE6 ~Outlook (based on an exchange server) ~McAfee 8.5 Enterprise Any help would be appreciate because this has stumped our IT department when any other issue seems like nothing. Thanks in advance.
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