MichelleL

I have an internet cafe and so far no problems with clients plugging usb's and phones in to upload photos to facebook etc untill one client brought in a Nokia phone like every other don't remember exact model. We could not get it to open. After giving up no one else could plug any USB into three of my ports.My printers work and speakers etc. Also got the message USB Device Not Recognised. Googled for 1 week untill I finally found this thread. So I followed the instructions of unplugging my computer from the wall and I waited about 10min. After I switched everything on VOILA my USB and everyone elses is working once again. Under "My Documents" is a Folder called My Drivers. In that folder I found another folder called "Details" then another one called "USB" then "USB Unknown". In that folder are 4 documents the one says USB setup information and it is about 10 pages long stating all the information about the Noikia Phone I was trying to install. It does state that "This file contains usb descriptions of USB Hubs and composite devices. I think that these filders are on my PC because I use "DriverMax" and "Driver Detective" so one of them must have put that "My Drivers" folder on my PC which has helped. I am very happy to have solved my problem. Thank you very much. I WAS LOSING MY MIND. Now I am a happy googler.