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PlumTree

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About PlumTree

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  1. PlumTree

    anyone get kensington mouse drivers to work under w2k?

    thanks for all the replies, now i know it's not just me. not that that should be any real consolation. i called kensington tech support [1 800 535 4242] yesterday. boy do they have a confusing automated phone system. had to try it three times before i got through to a real live human person. not to mention that their message also stated that wait times might be as long as one hour?! anyways, the support person took my name and telephone number down and told me to have a nice day. when i asked him why he was taking personal information, he stated that they had been instructed to track how many people called requesting information about win2k drivers. he also said that he wasn't allowed to comment as to whether or not kensington was developing mouseworks drivers for win2k. i guess i could say that i understand kensington not wanting to possibly commit to anything. however, as an end user i'm in total disbelief that kensington did not plan ahead. while i must concur that kensington's win98 and winnt4.0 drivers are really great, it's rather disheartening to neither see nor hear anything about support for win2k. i can kind of see why they don't provide support for linux, but win2k is a micro$oft platform. [personally, i wish they would provide drivers for linux too. hey, i can dream can't i?] i can't believe that a company as prestigious as kensington could leave any portion of their end users out in the cold, so to speak. i guess we'll just have to wait for kensington to get with it and hopefully realize that they need to provide better and more responsive support for their end users. anyone out there up for putting together a hack for win2k?
  2. since installing w2k everything seems to be running ok. however, i haven't been able to get kensington's mouseworks 5.30 drivers to work with my expert 5.0 trackball. i sorely miss having custom button assignments. right now it's detected as a 2 button logitech ps/2 mouse. i've tried installing the drivers several times, but so far no luck. installation seems to go smoothely, but on reboot there's no mouse at all and i get an error message stating kmwsafe.sys couldn't be found and the mouseworks driver was not found either? anyone have any luck getting their kensington hardware and mouseworks to function under w2k? any hints or suggestions would be greatly appreciated.
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