Sixty

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) Click Troubleshooter to start the troubleshooter for this device.

anyone else have another solution.........i hate reformating........i seem to do it monthly

Almost forgot to mention......I also unhooked my CDRW and replaced it with a standard cd rom I had....Boom still same problem error 31. I think that eazy cd deleted some critical cdrom driver file, that even up[censored] the copy of windows didn't replace......Any help is greatly appreciated...

Alright, for once this is a CD-RW question that doesn't have anything to do with burning CD's. My drive has worked fine for months now, but I decided to uninstall eazy cd creator 3.5 to install 4.0. After reboot my cd drive is gone. I checked under the hardware devices and it has a yellow mark with an error 31 saying windows can not load the drivers for the device, so I uninstall the drive and it detects the HP 8100i, but still the error 31 and no drive, so I changed the driver to a regular cd rom, but again no cd drive. Then I deleted all the files windows reported to be in use by the drive and re loaded the driver from the cd over my network.......still no drive. Lastly I updated my win2k from 2195 to final to see if that would clear things up, but still no drive, and an error 31.......help please..