Alliswhat44

Hi, i downloaded windowsxp rci, it tells me when i burned the cd that access is denied. i git my email confirming the download for rc2, i burned the cd, an install page came up. i never got a page up to put in my product number page on either one. pease help!!! what should i do? i can't get in touch with tech support on this. it says you had to install the files with a seperate extractor. i used winzip8.0 i did rc2, but can't burn rc1, tells me it denied. please help. i'm already paid for this.