srg

Thanks for your help! The problem was finally fixed by creating a new account and copying all files from the original admin.bak file (in Documents and Settings) into the new account file. (What I hadn't done when I tried this originally was to set Explorer to show all hidden files, so the email settings didn't get transfered.) So now I'm all set.

When I try to logon as administrator I now get a User Environment box: Windows can't load the user's profile but has logged you on with the default profile for the system DETAILS- Not enough storage is available for the system. I've defragged and have several gigabytes of free disk space, and I have service pack 2 installed. I'm able to set up another adminstrator account but can't access my original email account. Any help is appreciated.