twolfson 0 Posted November 4, 2001 Sometimes Win2k just shuts down my "CADKEY" cad program. No BSOD, no warning, no error message, it just closes the program and puts me back on the desktop (in less than 1 second). Other CADKEY users have reported this same problem in Win2k. The problem doesn't exist in Win98SE. (Win2k, SP2, PIII-450 dual boot with Win98SE) Any Idea's TIA Terry Share this post Link to post
Uykucu 0 Posted November 5, 2001 The program might be just uncompatible. Have you looked at the application log??? What does it say? Does it do it everytime or just sometimes. Share this post Link to post
clutch 1 Posted November 5, 2001 Have you looked for updates to the software from your CAD vendor? Have you tried different drivers for your video card? Here is a listing of what CADKEY claims to be supported per OS: http://www.cadkey.com/support/technotes/cadkey/1128.asp Share this post Link to post
twolfson 0 Posted November 5, 2001 The problem only happens sometimes, usually after working the program hard (making alot of changes to the original geometry). I don'y even know where to find app logs. I Know I have all the latest ATI drivers. Terry Share this post Link to post
clutch 1 Posted November 5, 2001 ATI? Ooohhhhh..... What card do you have? I hope not any of the Rage/Rage Pro/Rage 128 lines, as they are notorious for having poor OpenGL performance issues, especially in NT-based OSs. I have 4 engineers here that had Rage Pro video cards in their PCs, and when we went to Solidworks 2000 from Autocad R14 (3D parasolids vs. 2D drawings) we had all kinds of problems in NT4 using EDrawings and performing imports of drawings from other systems (Unigraphics, Catia, etc). I tried several different drivers from ATI, and I got one that was semi-stable with a newer release of EDrawings, but we would still get occasional issues. I got them GeForce MX-based cards, and they haven't had problems since. Share this post Link to post
twolfson 0 Posted November 5, 2001 Yea.. It's a Rage Mobility P-AGP 2X card built into a Dell Inspiron laptop. Not replaceable as far as I know, I hope you're wrong. Terry Share this post Link to post
clutch 1 Posted November 5, 2001 Ouch. No, I don't believe those would be easily changed. Share this post Link to post
Uykucu 0 Posted November 6, 2001 Poor Support, What support... ATI makes brilliant cards, not the drivers! Well at least we know the cause. Share this post Link to post
twolfson 0 Posted November 6, 2001 i LOADED APPUPD.EXE (APPLICATION COMPATIBILITY UPDATE) THIS MORNING AND CONFIGURED MY caD PROGRAM FOR NT4-SP5 COMPATIBILITY. sO FAR NO CRASHES.... Share this post Link to post
twolfson 0 Posted November 9, 2001 The problem hasn't occured since I turned off some of the Win2K services Unfortunately I now can not send e-mail attachments directly from Word. I am able to turn these services off because I'm not connected to a network. The services I turned off (set to manual and not started) are: Computer browser Distributed link tracking client Indexing Service Messenger Remote registry service Run as service Server TCP/IP net bios helper service Windows management instrumentation Can anyone tell me which one is stopping me from sending e-mail attachments directly from Word. ALSO-can anyone tell me where to find out exactly what each of the services do? Tia Terry Share this post Link to post
clutch 1 Posted November 9, 2001 While I don't know for sure which one would give you that issue, here is the listing you asked for: http://www.microsoft.com/technet/treevie...cs/win2ksvc.asp Share this post Link to post