Installed Audigy Platinum, but gosh the front drive does not

[tdavie 0]

I installed the drive bay with the cables hooked up properly, and then popped in the sound card hooking up the cables from ther drive bay to it. Of course, before installing the card and bay, I removed all traces of my previous sound card.

 

So, I rebooted, Windows XP Pro detects the new sound card, and I cancel out of the installation, instead installing from the CD. Everything installs properly, I reboot and then install the Audigy upgrade and reboot again.

 

Sound works properly, but the remote center doesn't, and neither does anything on the front drive bay. Specifically, I tested the headphone output and no go.

 

Any ideas gladly accepted.

 

thanks

 

Tom

[Wolf87 0]

Check the hints and graphics from the Creative knowledgebase:

 

"Solution ID: 10003: How do I install the Sound Blaster Audigy Platinum eX hardware and software?"

 

http://dmzweb3.europe.creative.com/SRVS/...,Case=obj(1003)

 

EDITED BY clutch (just fixing the link, you will have to copy-and-paste because of its structure).

[tdavie 0]

I have the Platinum, and not the Platinum EX, but I follled the installation instructiuons for the platinum exactly as dexcribed under that knowledge base answer. For the hec of it, I removed my drive and card, and then reinstalled them, noting whether the drive bay would ever work at any stage of driver instakllation (it didn't). Back to the store for another copy tomorrow.

 

Thanks for the pointers. They are much appreciated.

 

Tom