ScanJet 3300c only works for Admin

[squashman 0]

I can only get my Scanjet 3300c to work as the Administrator on my Windows 2000 machine. If I login as another user and try to use the Hp Precision Scan Lt software I get the following errors.

 

There is a problem with the registry settings. One or more settings were reset to the default values.[2099]

 

I hit okay and then got another error.

 

An error was detected in your scanning software settings. Please reinstall your scanning software.[2141]

 

So I logged back in as Admin and uninstalled the software, restarted the computer and reinstalled the software and rebooted the computer again. I logged in as a Normal user and got the same errors. And again I logged in as admin and the software works.

 

I thought maybe it was a Security settings problem so I gave everyone full control and tried it. Still nobody but admin can use the software.

 

Any ideas?

[ryoko 0]

It probably is a permission within the registry. You can set up registry permissions, however I'll give you the typical disclamer that you should back it up first.

 

I would think HP would have a fix for it on their web, but their site sometimes is difficult to navigate, as it often is quite slow.

 

RY