Quantum Fireball Refuses to Function in DMA

[Champion_R 0]

Anyone have any ideas on how to get this working. When I try to boot Windows XP (also had the problem with Win98 and Win2k) with it connected, it take ages (I suspect trying to initialise UDMA). Then after boot up the device manager says PIO Mode and the transfer rates of the drive are 3.5MB/sec! There is also an entry left in the event log, "The device, \Device\Ide\IdePort1, did not respond within the timeout period."

 

I was thinking along the lines of a low level format but have yet to find software that will do it on a Quantum drive.

[thewizard75 0]

Is the drive on the same chain as another hard drive or cd-rom drive?

 

Do you have the jumper settings on the HDD set correctly (master, slave, etc.)?

 

The latter can easily cause lots of these problems...

[Champion_R 0]

Nah, have the jumpers set correctly. I have also tried the drive in some other computers. Still no UDMA or even DMA.

[pcdabbler 0]

If its a REALLY old drive, chances are it wont support DMA. If it is meant to, I'd say the drive is ready for the bin ..

[Champion_R 0]

Actually, it's an UDMA 66 drive. But I have a feeling you are right, I have a feeling it can't be fixed. I have tried everything I can think of.

[tsonta101 0]

RMA it to maxtor, if it is less than 3 yrs old (and it should be).

 

At www.maxtor.com, go to Desktop IDE Drives (in the Support Section) and fill out the form. They provide a very good service, i had two drives, one maxtor and one quantum returned within 7 days.

[thymios 0]

If it's a UDMA66 drive then obviously it does support DMA. Maybe the problem is on the cotroller. What motherboard are you using?

I also assume that you have installed the UDMA66 cable of the HDD correctly.

[pikapan 0]

Are the jumpers for the drive set to Cable Select? For some reason, mine wouldn't work if I used master and slave. Errors all stopped when I set it to Cable Select.

[sapiens74 0]

try a firmware update?

[ryoko 0]

Check the cable, and the position it is on the cable. I spoke with someone at WD about a similar issue, and they said that regardless of jumper settings, the drives want to have the master at one connector and the slave at the other. For some reason I think they said the master went on the middle and not the end, but I honestly can't remember. Wherever you have the drive now, try swapping it to the other and see if that works.

[Champion_R 0]

I have tried all jumper settings and cable positions. The controller is fine as I am using a Maxtor drive on it with no probs. Where do u get the firmware updates from and how are they applied?

[sapiens74 0]

Look for them at the companies website if not look for third party sites like http://perso.club-internet.fr/farzeno/firmware/ might have links too it