Curley_Boy 0 Posted May 16, 2002 When trying to access the windows update site i keep getting an error in wuv3is.dll (the windows update control file) and IE6 closes I tried all the basic things like restarting IE, clearing the cache, re-installing the update control.. reboot PC etc.. Any ideas on what this error is or how to get round it? Im loathed to use the repair IE function because i'll lose all my security fixes (im on a dial up) Tech info: 'Application Failure iexplore.exe 6.0.26.00.0 in wuv3is.dll 5.4.5244.0 at offset 0002327b' Windows 2000 Professional Share this post Link to post
Sampson 0 Posted May 16, 2002 Copied this off of the MS Support page so that you wouldn't have to online to it again: WINUP- Illegal Operation or Application Error when clicking on Product Updates (Q241122) SYMPTOMS You receive the following error message when you try to access the Windows Update Product Catalog: IEXPLORE caused an invalid page fault in module wuv3is.dll CAUSE The wuv3is.dll file did not download correctly or has become corrupted. RESOLUTION 1. Click Start and then click Run. 2. In the Open box, type "regsvr32 /u wuv3is.dll" (without the quotation marks). Then click OK. 3. Delete the wuv3is.dll file using the instructions below. a. Click Start, point to Find, and then click Files or Folders. b. Type "wuv3is.dll" (without the quotation marks) in the Named box. c. When the file is found, right-click it and then click Delete. 4. If using Windows Me, there is a hidden folder in the WindowsUpdate Folder that will not be visible unless Windows is set to show Hidden Files and Folders. Configure your system for showing Hidden Files and Folders using the instructions below. a. Double-click the My Computer icon. b. Click Tools from the menu bar, and choose Folder Options. c. Select the View tab, then in the Advanced Settings section set the Hidden Files and Folders option to Show Hidden Files and Folders. 4. Delete the contents of the Windows Update folder using the instructions below. a. Click Start, then click Programs, and then click Windows Explorer. b. In the left pane, double-click the Program Files folder. c. In the left pane, double-click the WindowsUpdate folder. d. In the right pane, highlight wuhistv3.log, click Edit from the menu bar and click Invert Selection from the Edit menu. e. Press the Delete key (or right-click and select Delete). Click Yes to confirm. Note: Deleting the file wuhistv3.log will clear the entire Windows Update download history. This is not recommended, as you will have no record of previous downloads. The steps above delete all files with the exception of wuhistv3.log. 6. The next visit to the Windows Update Product Catalog will load a new copy of wuv3is.dll. If prompted to install and run "Microsoft Windows Update Active Setup," choose Yes. Share this post Link to post
Curley_Boy 0 Posted May 17, 2002 Thanks m8 the tip worked a treat.. all systems go now Share this post Link to post