printer problems

[Laura 0]

I am having problems with my printers under xp home edition. I have installed new drivers that are suppost to work but I cannot get anything to print.

[BladeRunner 0]

Could you give us a little bit more information?

 

What is the make/model of printer you are using?

What make/model or PC/motherbaord you are using?

 

Lastly, can you post us a link to where you got those drivers from?

 

Ta

[Laura 0]

I have 2 printers: Lexmark Optra T610 and HP Designjet 800ps.

 

The make of the computer is Dell, windows xp home edition 2002, Pentium 4

 

Unfortunately I deleted the link of where I got the drivers

but the name of the driver for the Lexmark is 'mpmoinxe'

[embj 0]

Laura this site has the link. It is official from Lexmark. It should work. Just type in Optra T610 and it will guide you through the rest. It should work seeing that it is an official driver. The link is http://www.lexmark.com/US/support/drivers/index.html

[embj 0]

I also think that I have found the driver for your HP. It is at http://www.designjet.hp.com/PostSalesSelect.html. Just click on your printer and it will guide you through the rest.

[Laura 0]

Thank you alecstarr, I went into the bios as you said and I changed it to epp, (I wasn't given the option that you use - ecc+epp) and it is working perfectly. I would give you a big kiss if you were in standing in front of me!!

 

Also thanks embj for the link