rockowal 0 Posted August 31, 2002 I tried to do a clean install of XP pro and I got to the blue setup screen and was given 2 F-key choices on the bottom and then it started installing the files which ended in an error, STOP : c0000221 unknown Hard Error \system\system32\ntdll.dll. btw, the only thing that shows up on the setup screen is "setup" in the top left with no other options. I guess the question/s are if I need to clear the drive prior to going into setup, since it's reading something in the files that are already on the drive or what?? I know thats a yes or no question, but could someone either send me to where to follow a guide of what to totally do or someone let me know some way or another.. Also, is that a problem why the "setup" screen is not showing anything besides the 2 F-key choices and the "setup" white print? I have no probs with the drive other than not being able to run Quake based games, but I just wanted to do a clean install..help and thx rockowal Share this post Link to post
sapiens74 0 Posted August 31, 2002 Format it again in NTFS, if you have already done so. Then Do A clean install. If you are gettign errors still unplu all hardware, except video, one stick of ram, and CPU and narrow it down that way. Share this post Link to post