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rchhabra

Help me with blue screen of death!!

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Hi guys!

 

I'm a victim of BSOD with STOP error 0x1E KMODE_EXCEPTION_NOT_HANDLED in Win2K driver CLASSPNP>SYS - every 60 min. My husband trying his best but can't figure out this "make no sense" error. Please help I need to finish a big project.

 

System Profile

===============

- Win2K Pro on a PII, 350 Mhz, 384MB RAM, 2 HDDs

IDE-1 30GB Maxtor Ultra Max Plus ATA/100 DMA and

IDE-2 8.4GB Maxtor UltraMax ATA/33 DMA

- Both HDDs connected on Maxtor/Promise Ultra ATA/100 Adaptor Card.

- OS resided on 30GB HDD in 4GB partition.

 

Have tried the following solutions, but no avail.

1. To begin with, I installed Win2K Pro SP1 last year. No problems (related to above error) until last week when first attack of BSOD happened. Thought it was firewall, got rid of it. Problem persisted.

 

2. Checked MS KB, found an article 311278 related to STOP 0x1E errors and classpnp.sys - solution was to upgrade to SP3. While doing upgrade, system crashed and had to clean install Win2K with SP3. One hour later, the same BSOD with STOP 0x1E error in classpnp.sys

 

3. Went back to internet, found that error is related to Maxtor HDD's SMART technology. Downloaded Maxtor's Powermax diagnostics software to check HDDs. Found that my 30GB HDD had SMART problem. Waiting for replacement at present from Maxtor (thanks for their promptness)

 

4. So, migrated the system to 8GB HDD with clean install of Win2K SP3. One hour later, the same BSOD.

 

Any solutions? My weekend's been destroyed by this silly error. Some say change the location of controller card to different PCI slot, I might try that. Also, I've downloaded new drivers for Ultra 100 from Promise Technologies website. These are my only ideas left. Any ideas to get rid of my misery? Would XP help?

 

Thanks in advance.

 

Monica

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I ran the google and I found that a few people had such a problem.

http://www.tek-tips.com/gviewthread.cfm/lev2/66/lev3/68/pid/751/qid/245287

I don't know if this will help you, but it's worth a try.

You could try connecting the hdd's to the motherboard controller and throw the promise controller out of your system.

 

I hope someone will post a less invasive solution, cos i mostly repair computers with a screwdriver. smile

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I searched a bit more. Here's a quote:

__________________

why do all the motors get out of control after 60 minutes and why doesnt the drive crash when connected to the standard IDE bus (something i found out while writing my email to maxtor. the crash only occurs on the ATA100 bus)?.

 

i hope this was of any help to you. if you encounter similar problems do yourself a favor and try that powermax tool first, instead of going troubleshooting for days.

cheers!

_____________________

from

 

http://www.negative-infinity.de/index.php?content=class

 

This should answer you question or maybe not.

 

Good luck

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