sentme_mail 0 Posted April 5, 2003 hi all, has anyone encounter a problem whereby the windows 2000 server restarts whenever we tried connecting to it using terminal services ? thanks Share this post Link to post
DS3Circuit 0 Posted April 5, 2003 1. Event Logs? 2. Blue Screen Error Messages? 3. Service Pack and hotfix levels? 4. What are the roles of this server? Share this post Link to post
sentme_mail 0 Posted April 6, 2003 these are the errors i found in the event log Event Type: Information Event Source: Save Dump Event Category: None Event ID: 1001 Date: 4/4/2003 Time: 11:20:42 AM User: N/A Computer: mars Description: The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007f (0x00000008, 0x00000000, 0x00000000, 0x00000000). Microsoft Windows 2000 [v15.2195]. A dump was saved in: C:\WINNT\MEMORY.DMP. Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7024 Date: 4/4/2003 Time: 3:25:22 PM User: N/A Computer: mars Description: The Routing and Remote Access service terminated with service-specific error 711. Event Type: Error Event Source: EventLog Event Category: None Event ID: 6008 Date: 4/4/2003 Time: 3:24:30 PM User: N/A Computer: mars Description: The previous system shutdown at 3:20:31 PM on 4/4/2003 was unexpected. Data: 0000: d3 07 04 00 05 00 04 00 Ó....... 0008: 0f 00 14 00 1f 00 c5 01 ......Å. 0010: d3 07 04 00 05 00 04 00 Ó....... 0018: 07 00 14 00 1f 00 c5 01 ......Å. Share this post Link to post
DS3Circuit 0 Posted April 8, 2003 Well I can only think of a couple of things barring I dont know what version of windows nor its service pack levels 1. Have you installed the High Security policy? .... this IIRC sets several services to disabled. Including Routing and Remote Access. 2. Are the latest drivers for the hardware installed? 3. Call PSS @ http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer02a#faq1399 Share this post Link to post
