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SnapperOne

Trouble w/ Zone Alarm Pro 4.0 under Win2K?

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Has anyone experienced trouble running Zone Alarm Pro v. 4 under Win2000Pro? Did some fast research on this new update and found limited, but mixed results.

 

SnapperOne

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As mentioned in my earlier post, I only did some fast research on the program. Nonetheless, here were some of the user reviews I found:

 

"Way too complicated" schwit on 18-Jun-2003 06:13:54 PM

The new rules require a degree in networking. After a couple of days of p2p activity ZA4 was using over 50% of cpu and consuming over 100mb of RAM & VM, each. Shutting down ZA was the only way to free it back up. This has been a problem for quite a while.

 

"Works great if you know the fix" Jeff on 08-Jul-2003 07:06:05 AM

Pros: I don't know whether to give this product a thumbs-up or down. It's either a great firewall, or the most crippling software ever to crashcyour system! The CNET editors suggest that the system instability caused by prior versions of ZoneAlarm isn't present in 4.0. I cisagree. After I installed it, my Windows XP Pro system was paralyzed -- programs wouldn't launch, Task Manager wouldn't run, the system wouldn't even shut down! I had to manually power it off! I was on the verge of reformatting my hard drive! As it turns out, the fix is very easy -- but not uniformly known among the Zone Labs tech support staff. And it can't be guessed, even by a sophisticated user, because it involves an undocumented feature of ZoneAlarm. The "solution" I received from Tech Suport didn't solve the problem -- I had to do a Google search for the right answer! In my opinion, this program should be packaged with a README file describing the potential malfunction and the fix. Better yet, it should be re-coded so a fix isn't necessary! Anyway, my system is now working fine, and so is ZA Pro.

 

Cons: Crashes some systems unless fixed through an undocumented feature. Non-uniform knowledge among Tech Support personnel. Some feature buried deep within non-intuitive menus.

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Happened with me, too. Took forever to launch, resulting sometimes to total lockup. If more apps were running in the back or after a long sessions, completely froze the system. Eventually, I took it off and isntalled the good ole 2.6. No probs anymore laugh

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