esthera 0 Posted December 16, 2003 have a modem that was working fine on windows 98. When I upgraded to windows 2000 it is not installed. When I go to install the modem and then click on have disk and then put in the correct file it says okay and then keeps prompting me for have disk again. Does anyone have any suggestions? Share this post Link to post
shassouneh 0 Posted December 16, 2003 It seems like you either do not have a Windows 2000 driver for this modem, OR you are trying to use a Windows 98 driver for this modem. In either case, it will nto work. What make/model is your modem? Did u try www.driverguide.com ??? Share this post Link to post
esthera 0 Posted December 16, 2003 It's a ESS 2828. I have the windows 2000 driver that comes with it but it still gives this problem. Share this post Link to post
shassouneh 0 Posted December 16, 2003 Did u try sniffing around www.driverguide.com ??? Sometimes you can find "better" drivers for a peice of hardware on driverguide than on the actual component manufacturer's web site!!! No gurantees, but I suggest you look into a.) driverguide.com b.) ESS's web site (support section) A Simple search on driverguide.com gave these results: DriverGuide Results Check them out. One (or more) of them could prove useful Share this post Link to post
esthera 0 Posted December 16, 2003 on driver guide I see one for windows xp and 98 but not 2000. Will the xp driver work on 2000? Share this post Link to post
shassouneh 0 Posted December 16, 2003 No. Not necessarily. Be careful. If you want to try the XP driver, make sure u are ready to format/re-set up your PC. Small things like that could ruin your set up. Trend with care! I suggest you keep looking with me for a win2k driver and not risk using the XP driver PS: This is a LOOONG shot, but try this: ESS 2828 PCI Modem WIndows 2000 driver (from ESS's web site) This driver is probably the exact same one you have, but all the same extract the files somewhere and try pointing the "update driver" wizard to this directory Share this post Link to post
thatsteveguy 0 Posted December 16, 2003 Also open up windows explorer (file manager) and clic on tools > folder options > view and put a checkmark next to show hidden files then clic apply. sometimes when trying to install drivers it will look for an INF file that does not show normally and that can prevent a driver from installing. S Share this post Link to post
esthera 0 Posted December 16, 2003 thanks for your help. I found a new driver on driverguide and installed it and it worked! Share this post Link to post
shassouneh 0 Posted December 16, 2003 Glad to hear the problem got fixed. Samer Share this post Link to post
