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EddiE314

What Creative says about Windows2k drivers

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This is the response i got to an e-mail i sent, i thought it might help some people.

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Eddie,

 

Windows 2000 is a beta operating system, we do not support beta operating

systems so there are no beta drivers available and I would not expect to

see any drivers for Windows 2000 from Creative Labs until it is released as

a retail product.

 

The RTM versions of Windows 2000 is only available before February 17

(release subject to Microsoft's schedule) on OEM computer systems and

Microsoft Network members. We will support it as soon as it is available

to the general public as a standalone retail product. Until that time, we

will still consider it a beta operating system and drivers are not

available at this time.

 

Please include all previous correspondence when replying to this message!

 

----------------------------------------------------------------------------

----------------------------------

Michael Smith

Creative Labs Technical Support http://www.creativehelp.com

Tech Support: 405-742-6655 http://www.soundblaster.com

Visit http://www.sblive.com now to learn more about the Sound Blaster Live!

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meaning ..the drivers are available, they are working on it. but until microsoft windows 2000 is in final stage they cant be released ..so once its final retail they finish up testing and post some kind of beta software.. and gradually improve them. same process by everyone else.. excpet that some companies are just faster than others.

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Sounds promising.. creative has been one of the better companies to continueously offer support for their products... we just all have to be patient cool

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The closer to actual Win2k retail date the better as well!

 

Got a few Creative bits and pieces (DVD drive which refuses to work is the main thing)

 

Exorcist smile

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I want to call them up and tell them to go f*ck themselves. I have had to deal with creatives **** since june. The Os is not a beta os anymore.

 

 

dont mind me i had a long day..

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What burns my ass about it is the fact that I have a PC DVD Inlay card and they don't even have NT4 drivers for it..uhh...its not beta, at least with NT4 drivers i would have something to try that might have a chance of working....

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Oh, CKNYC, if you want to e-mail Mike at Creative instead of filling out that painful form that asks questions that have nothing to do with your problem, here's his e-mail there:

 

msmith@clok.creaf.com

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I have a Gateway system with (I _think_) a Creative AudioPCI 64D ... definitely not the V at least.

 

I installed Win2k seemingly ok, and it detected and installed drivers for the card, but I get no sound...does this sound like a common problem? If so, anyone fix it? I've surfed the board for awhile but I can't find an exact match to my problem...

 

Xentax

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Here's what I wrote back to Creative:

 

At 10:51 PM 1/31/00 -0500, you wrote:

>Ok, answer me this, why are there no Windows NT4 drivers for the PC DVD

>Inlay card model number CT7160? It's not a beta OS.

>

>-Eddie

 

Eddie,

 

The inlay card has never supported NT. I do not know the reasons for this

but it was a decision made by marketing or the developers.

 

--------------

 

Hmmmm.......Now that really burns my ass.

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