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Lotus

Help with XP activation...

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Here is the run down. I went to upgrade a pc to XP from 98SE. The install didn't go so good. The new version of XP Home had some scrathes on the bottom...and didn't install fully. (This was a brand new copy of XP Home)

 

So, I had another copy of XP home here so I used that CD, but when I go to enter my Product Key XP won't accept it. It IS entered correctly btw..triple checked it.

 

I have a valid license and a bum CD. What should I do. Is there a string in the reg I can edit so XP will accept my licence? I tried calling XP activation customer service, but the installation ID I had to give them wasn't in their records. Any idea's?

 

- Lotus

[Edited by Lotus on 2004-11-04 11:35:56]

 

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All set now. I called MS back again and spoke with someone else this time. She was very helpful! We changed the installation ID and everything worked fine after that!

 

Regards,

- Lotus

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