Help please my computer restarts every time i have my usb 2 on and using my cd r

[blackking88 0]

hello all i am new here and i got a problem with something, i installed a new usb2.0 card and everything went fine until i noticed a problem. when i have my usb on and when i try to use my cdrom or CD-RW it reboots itself and sometimes i see a blue screen. and i know that is not good news. once it restarts it gives me this error:

 

 

BCCode : 10000050 BCP1 : FBFBFDCB BCP2 : 00000000 BCP3 : 80564435 BCP4 : 00000000 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

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tech info: C:\DOCUME~1\JASONK~1.KIR\LOCALS~1\Temp\WER0c4d.dir00\Mini121104-01.dmp

C:\DOCUME~1\JASONK~1.KIR\LOCALS~1\Temp\WER0c4d.dir00\sysdata.xml

 

i've looked everywhere and couldn't find a solution can someone help me please thanks!!!!!!!!!!!!!!!!

 

 

 

 

 

 

 

 

[janfebmar 0]

hi

 

try changing the IRQ for USB2 (device).

look for lates drivers.

look at the microsoft compatible list for any compatible errors with windows and the device.

 

Best regards

ES

[janfebmar 0]

and yeah.. what OS you running?

sounds to me your running windnows 98 or something.

try up[censored] drivers first.

[janfebmar 0]

wait sp2...

too tired to read..

heh.

looks more like XP to me now..

sounds like a driver issue..

or a compatible issue..

[blackking88 0]

well thanks for the replies the system i am running is this:

 

 

windows xp pro SP2

 

how do i know if it is a compatible issue??? is there a way i can find that out on my computer???

 

and if it is the drivers...do u mean the windows usb2 drivers or the usb2 card driver????

 

can u guys help me on this

 

thanks

[janfebmar 0]

download and install your motherboard drivers. the usb. via4in1 or something else. depends on your motherboard brand.

and install the latest drivers for your USB2 card.

 

Best regards

Eirik S

[blackking88 0]

thanks for your help and by the way what do u mean by "the usb. via4in1" ????