niloys 0 Posted January 8, 2005 Hi, I have a HP laptop ZT1170 (with windows XP Home as OS) which I have been using for more than couple of years now. It has an adequate memory of 512 MB, but lately it has become extremely slow. I have tried to use all the tricks and tips that I can lay hands on but still the performance keeps degrading. It has a USB 1.1 port and when couple of days back I accessed a External Harddrive through USB, it suddenly gave me a blue screen. Then when I tried to restart it, it just gives me a blank screen (not even the Windows XP logo screen). It seems to shut down itself. When I keep it unused for long time, say 10-12 hours and then when I try to restart, it gives me the logo and asks for different modes to start with... and when I select anyone, it hangs and then when I try to restart, again the same blank screen. Today, when I got that option and tried to have the Safe mode, it gave me the following error: blah blah blah...Disable or uninstall any antivirus, Disk Fragmentator or Backup Utilities..... *** STOP: (0x00000024 (0x001902F8, 0xF7C47778, 0xF7C47478, 0x804E518E) Currently, my laptop seems to completely dead and I am not able to use at all. Please help. Niloy. Share this post Link to post
Wilhelmus 1 Posted January 8, 2005 Quote: Stop 0x00000024 or NTFS_FILE_SYSTEM The Stop 0x24 message indicates that a problem occurred within Ntfs.sys, the driver file that allows the system to read and write to NTFS file system drives. A similar Stop message, 0x23, exists for the file allocation table (FAT16 or FAT32) file systems. Possible Resolutions: * Malfunctioning SCSI and Advanced Technology Attachment (ATA) hardware or drivers can also adversely affect the system's ability to read and write to disk, causing errors. If using SCSI hard disks, check for cabling and termination problems between the SCSI controller and the disks. Periodically check Event Viewer for error messages related to SCSI or FASTFAT in the System log or Autochk in the Application log. * Verify that the tools you use to continually monitor your system, such as virus scanners, backup programs, or disk defragmenters are compatible with Windows XP. Some disks and adapters come packaged with diagnostic software that you can use to run hardware tests. As Alec§taar mentioned, recovery console can help you. Boot up with your XP CD and see what it says. Try running "chkdsk /p /r" for (all) your hard drive(s). Share this post Link to post
niloys 0 Posted January 8, 2005 Hi guys, first of all, lots of thanks for responding so quickly. Though I am an IT Consultant and had been doing high IT Consultancy (like ERP, CRM, Oracle Solutions, etc.) for a long time but I don't have too much exposure in Hardware etc. I have only one laptop and currently I am not able to use it at all. So, you can understand my desperation. And so, I have turned for your help throug this forum. Now for exact problem: The error come as follows: "A problem has been detected and windows has shut down to prevent damage to your computer If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Disable or ininstall any anti-virus, disk defrag. or back-up utilities. Check your hard drive configuration, and check for any updated drivers. Run Chkdsk /f to check for hard drive corruption, and then restart your machine. Technical information: *** STOP: (0x00000024 (0x001902F8, 0xF7C47778, 0xF7C47478, 0x804E518E) Well, first of all, I am not able to boot or go into the Windows at all. I have not recently installed any software, or at least I have been able to boot the machine normally quite a few times after I installed something last. I do have lots of antivirus or antispyware installed though. But as I said, I connected an external harddisk through USB and then suddenly I got that dreaded blue screen. No overclocking, no change of RAM, BIOS.... it's running the same since last 2-3 years. It could be heat, temperature, though (USB draws power, right?) Well, the problem now is, that I am not able to go in at all. It's not booting, generally it's a completely blank screen when I turn it on. But if I give some time totally not using it (say, 10-12 hrs), then it starts with a XP logo screen, asks for which mode to start with, and whatever I select, it hangs after sometime, and then when I restart it again, blank screen. So, I can't do any chkdsk, anything. I have tried to use the original XP CD's, etc. but no result. I have even tried to remove harddisk but no effect. So, I have no clue how to make it start. Once in, if needed, I can reinstall the Windows, run chkdsk but for that I need to at least login with safe mode. Pls help. Niloy. Share this post Link to post
jayp2083 0 Posted January 8, 2005 i need help, im still stuck with this sims2 bs! I have no problems with direct X it's an easy enough issue i guess. My problem lies in the beggining of the game, when i enter the neighborhood i get a 'stop error', about my nvidia graphics card, so i went and bout another ...newer graphics card....still the same thing. can anyone help me? System Overview / Comparison Your System Game Requirements Operating System (Get Updates) Microsoft Windows XP Home Edition Service Pack 2 (Build 2600) Windows XP/2000/98/ME System Memory 512.5 Processor Speed 1002.3 DirectX Version (Get Updates) 9.0c Display Device (Get Drivers) NVIDIA GeForce FX 5200 Display Memory 128.0 Display Driver 6.14.10.6693 Sound Device (Get Drivers) Creative Sound Blaster AudioPCI Sound Driver 5.12.01.2065 Microsoft Windows XP Home Edition Service Pack 2 (Build 2600) AMD AMD Athlon Processor 1002.3 Memory System Total 512.5 Virtual Total 2047.9 Pagefile Total 1249.6 Snapshot System Available 323.0 Virtual Available 2011.9 Pagefile Available 1080.2 Percent Load 36 Display Device 1/1 NVIDIA GeForce FX 5200 Local Memory: 128.0 Driver Version: 6.14.10.6693 Device Description NVIDIA GeForce FX 5200 Manufacturer NVIDIA Corporation GUID D7B71E3E-4062-11CF-B063-00200EC2CD35 Driver Version 6.14.10.6693 Module nv4_disp.dll Date 10-29-2004 Memory Total 128.0 Available 122.0 Non-Local 128.0 Texture 250.0 Sound Device 1/1 Creative Sound Blaster AudioPCI Driver: 5.12.01.2065 Device Description Creative Sound Blaster AudioPCI Manufacturer Creative Technology Ltd. GUID BD6DD71A-3DEB-11D1-B171-00C04FC20002 Driver Version 5.12.01.2065 Module sbpci.sys Date 10-26-2001 Capabilities Max 3D Buffers 64 Supports Mono Output True Supports Stereo Output True plz, this is driving me nutz! Share this post Link to post
niloys 0 Posted January 9, 2005 Thanks! Well, there is no DB/server stuff on this laptop, this is my personal one, so mostly media applications, etc. Well, currently, it's not booting at all. In fact, it's not doing anything, when I switch on the laptop, with or without any CD's, it just sleeps or hangs. Nothing happens after that. So, there is no option of using RC from an XP install disk, or anything else. I have diskeeper and some anti-virus, anti-spyware installed but I can't take them off unless I get something on the laptop to disable them. Have no idea, how to go inside, at the least. Share this post Link to post
niloys 0 Posted January 9, 2005 Well, the power seems to be okay. I have even removed the battery and tried to run directly on AC power. When I am inserting a CD, it's rotating and stuff, so the power seems okay. As I have written before, if I start it after keeping it idle for a long time (about 10-12 hours), it shows the XP logo and asks for which mode to start with (Safe, Safe with command prompt,etc.) but then it gets hanged. And after that, whenever I restart, it's completely blank screen. Again, after 10-12 hrs, if I restart it, it shows the XP logo and.... like before. It seems that the machine is shutting itself after sometime. Can it be motherboard issue? Any ideas? Share this post Link to post
niloys 0 Posted January 9, 2005 Well, the power seems to be okay. I have even removed the battery and tried to run directly on AC power. When I am inserting a CD, it's rotating and stuff, so the power seems okay. As I have written before, if I start it after keeping it idle for a long time (about 10-12 hours), it shows the XP logo and asks for which mode to start with (Safe, Safe with command prompt,etc.) but then it gets hanged. And after that, whenever I restart, it's completely blank screen. Again, after 10-12 hrs, if I restart it, it shows the XP logo and.... like before. It seems that the machine is shutting itself after sometime. Can it be motherboard issue? Any ideas? Share this post Link to post
niloys 0 Posted January 9, 2005 Well, the power seems to be okay. I have even removed the battery and tried to run directly on AC power. When I am inserting a CD, it's rotating and stuff, so the power seems okay. As I have written before, if I start it after keeping it idle for a long time (about 10-12 hours), it shows the XP logo and asks for which mode to start with (Safe, Safe with command prompt,etc.) but then it gets hanged. And after that, whenever I restart, it's completely blank screen. Again, after 10-12 hrs, if I restart it, it shows the XP logo and.... like before. It seems that the machine is shutting itself after sometime. Can it be motherboard issue? Any ideas? Share this post Link to post
niloys 0 Posted January 10, 2005 It can't go upto the BIOS stage. One interesting thing is when I restart the laptop, it hangs with completely blank screen, as if it has switched off itself. Then no matter how many times I try to switch it on, the same result. But if I give some long break to it, say, 10-12 hours or more, then it starts with a HP and then Windows XP logo, etc. and then it shows which mode (like safe mode, etc.) to start with. But then when I select one, it hangs. And then it gets into the same groove, complete blank screen whenever I try to restart it. Is it something that you can smell here? I am currently out of warranty, otherwise I could have simply dumped to HP. I just want to get it started somehow. Share this post Link to post
BabyBoy-- 0 Posted January 10, 2005 did you try to get that external drive back and boot your pc with it? Share this post Link to post
niloys 0 Posted January 11, 2005 I have booted with USB connected External drive and same results. Today I ran the HP eDaigTools and it didn't find any problems. But now I am getting another error for that STOP message. It says "IRQL_NOT_LESS_OR_EQUAL". Does anybody of you have any idea how to fix that. Share this post Link to post
Wilhelmus 1 Posted January 11, 2005 Quote: The IRQL_NOT_LESS_OR_EQUAL or Stop 0x0000000A errors are able to be generated by both software and hardware issues. The message indicates that a kernel mode process or driver attempted to access a memory address that it did not have access to. Quote: RESOLUTION To resolve these behaviors, perform one or more of the following: • Replace the faulty hardware. You may be able to determine the faulty hardware by running diagnostics provided by the manufacturer. Please contact the hardware manufacturer for more information. • Disable any anti-virus software that is running on your computer. If the STOP errors no longer occur, contact the anti-virus software manufacturer about a possible upgrade. • Disable any third-party drivers that may be running. If the STOP errors no longer occur, contact the third-party manufacturer about a possible upgrade. http://kadaitcha.cx/stop_err.htmlhttp://support.microsoft.com/default.aspx?scid=kb;en-us;314063http://aumha.org/win5/kbestop.htm Share this post Link to post
