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packman

Peculiar Windows Updates and Norton LiveUpdate problems

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Can anyone shed any light on the following:

 

I've recently done a HD re-format and reinstall of my OS (Win2KSP3) and all my core software. The latter is something I've hitherto run successively, from beginning to end. I keep detailed records of how I re-format and reinstall everything, so one would think this exercise would go without problem. Not in this case. No, sir..eeee.

 

Well, I installed all my core software again and that seemed to go fine. The last two programs to reinstall were Norton Internet Security/Norton Antivirus 2002 and Norton Ghost 2003, plus all the updates (using Symantec LiveUpdate which is built into them). My Internet access is only via a slow 56K dial-up, incidentally.

 

Having reinstalled all the Norton updates again and logged on to the Windows Update site and downloaded most - but not all - of the now long list of Windows and critical updates, I'm experiencing the following three problems:

 

1. When I get Windows Updates (I do it in batches), they download fine but then some of the batches don't immediately install. Those familiar with WU will know that you get an onscreen caption which shows a Download progress bar and a separate Install progress bar. Instead of immediately installing, communication with the MS site continues and, after about three times as long as the whole process is supposed to take, the install finally completes. A 3MB batch, for example, can end up taking around 30 minutes to download and install, mainly because of its initial failure to install. In NIS, I notice that NIS has generated an access rule for every single Windows Update session I've now made (some 17).

 

2. Whenever I log on to the Symantec site for updates to either NIS/NAV or Ghost, an error message is flagged to me, saying that I've multiple instances of LiveUpdate and that this could imply a small security risk. There are, in fact, 8 slightly different instances, each using 127.0.0.1. It invites me to delete them but, when I do, all of them remain. LiveUpdates were initially not always (apparently) installing but now appear to work fine. I'm still worried about all those instances of LiveUpdate, though. You'd expect there to be, say, two but not eight. As I've left it, the error message gets flagged every time, still.

 

3. I can't install the driver for my Epson standalone scanner. I've never had this problem before, but now when I run the driver Setup from the Epson CD, the Setup hangs halfway through. Other peripherals still install okay, though.

 

Surely, what I've observed in 1 isn't right, eh? Any theories as to the cause? Could it be a process in NIS (the firewall) that I've wrongly blocked? But why should it work on some batches of the Windows downloads and not on others? I agreed to the recommended firewall rules when first re-using NIS/NAV, they generating themselves automatically and appearing onscreen.

 

2 could conceivably be related to 1. On the other hand, 2 might not be a valid problem at all. Does it seem so? When responding to LiveUpdate about the multiple instances, there's an option to ignore them in future.

 

The Epson driver problem's a complete mystery at present. That driver has hitherto always installed fine. It's a Perfection 3200 scanner, USB connection.

 

If someone could provide some further insight into this, I'd be grateful.

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did you get this problem solved?

 

My interest is in the live update via 56k modem. is there a way to download updates (the one done right after install) on a high speed connection save to disk and then run on machine with slower connection?

 

WinXP sp3 Ghsot 12

 

Thanks For Any Help You Have,

 

JohnB

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