Acer 620U scanner and Win2k

[Robert Keeling 0]

Has anyone had success using the acer beta usb drivers for this scanner on win2k build 2195. I cannot seem to get it to work. When the twain program comes up, it never finds the scanner. However, if I power up the scanner, win2k asks for the install software, which installs without difficulty. Any help is appreciated.

 

Bob

[topaz24 0]

I had the same problem, and after trying and trying... I went searching... with success!

 

ftp to www.api.com.tw, login anonymous,

and in the FAEIMG directory is a file 2kbeta.zip. I set it as my driver, and it actually works!

[Robert Keeling 0]

Thanks for the tip. I couldn't get it to work. I kept getting the message "required part of inf missing"

Any thoughts?

 

Thanks

[topaz24 0]

when you're installing, are you using the 2kbeta.inf file?

 

i didnt have that error, so i'm not sure.

[Robert Keeling 0]

Yes, I am using that file. Could you email a copy of your inf file to me? Maybe mine is corrupt somehow.

 

Thanks,

Bob