Audigy 2 Value not installing correctly.

[camstatic 0]

Hey guys I'm new to forums so go easy on me

 

here's the deal:

 

I have an XP2700+, GA7N400L (nforce2) motherboard, 512mb of ddr400, running windows xp pro with sp2.

 

I'm trying to install the drivers for my soundblaster audigy 2 value. The card itself works fine, but I'm left high and dry with no extra software, trying to run the programs included (such as "surround mixer" ) causes errors along the lines of "cannot find xxx.xxx please reinstall application".

 

Here's the twist, my older pc, a celeron 466, SR440BX motherboard (intel chipset), and 192mb of ram, also running win xp pro sp2 will install, and run everything perfectly.

 

I've tried everything on this machine, but nothing seems to work, I even mapped the cdrom on the older pc as a network drive and tried to install from that but still got the same problem.

 

I've been on the phone daily to creative's less-than-average tech support team, who seem to only know how to "uninstall, and re-install" or "change pci slots".

 

I've tried every single slot. I'm sure this is going to boil down to a registry problem, or perhaps a problem with my os (never seen anything like it on this install before)

 

So guys, I'm asking a huge favour, rack your brains, please give me some more things to try

 

If needed I can supply dxdiag files, etc. Thanks!

[jmmijo 1]

First thing to verify is that you did indeed go into the system BIOS and disable any onboard sound options like the AC97 and the MIDI ports.

 

After this then I would boot into the OS in Safe mode, press the F8 key at bootup and you should see a menu option, select Safe Mode.

 

Then after the desktop appears, go into the Control Panel and the Add/Removes programs applet.

 

Look for anything related to sound and uninstall these, this would include anything related to the Audigy too.

 

If you really want to make sure, you can check out the Device Manager too and if anything shows up there then you can Right Mouse click on that device and remove it too.

 

Just remember not to reboot if the OS asks you to after uninstalling anything! You want to remove these first before rebooting back into Normal Mode!

 

After doing this and going back into Normal Mode, I would make sure to install the latest nForce Chipset drivers, get these from nVidia's website. I think the latest WHQL drivers are v5.10 and these should be d/l and installed first.

 

Now then, you may need to also d/l the latest Web Updates from Creative's website for the Audigy. However, you can't use the AutoUpdate feature until the base drivers are installed and working correctly. So I do believe they offer a manual d/l as well. Do this too just so you have them.

 

Now after installing the chipset drivers and rebooting the machine, try reinstalling the Audigy 2 drivers CD. I would do a Full Install just to make sure. After rebooting again, check to see if things are working and/or still not functional.

 

If still not functional, then run the manual update you d/l and reboot afterwards.

 

Now then, go to www.soundblaster.com and run the autoupdate and see if there are any other updates that can be run. Perhaps for some reason there is some kind of data corruption during the install process, hopefull this will take care of that

[camstatic 0]

Problem still not solved, same errors every time.

 

example: "Surround Mixer ( mxmgr.mxc ) - Unable to load needed components, please reinstall the application"

 

Also during the installation of mediasource, it will get to 10% and then say "medisasource was not found, please install mediasource and rerun this application"

 

I had a problem a while ago, some kind of conflict with a securom 2 protected cd, where some registry value which I can't remember was set to the wrong value, and windows wouldn't let securom indentify the cd. Caused all kinds of similar problems.

 

Though I have no idea what I did to fix it

 

Anything else?

 

( I'm actually a techie myself, just so you guys know )