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tdomanico

Black screen, beeping on startup, won't reboot - and MOUSE light is out!

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We had a power outage about a week ago. My Toshiba laptop was fine (I have a surge suppressor). Then there was a brief outage on Saturday. That night I turned my puter on. It was fine. It was on for a couple of hours, as I never ended up using it (it was never on standby). I went to turn it off and saw the screen was black. I couldn't get it out of screensaver mode or whatever it was. I couldn't reboot. I turned it off cold and waited. When I turned it on, it beeped several times and the screen was still black. It stopped beeping. I have done this numerous times for the last couple of days and I get the same thing.

 

I've been using a Microsoft mouse for months, which has a red light on it. Now the light never comes on!

 

The Toshiba Help Desk suggested unplugging and hold the power button for 30 seconds and then reconnecting. It didn't help. The Help Desk suggested connecting it to a desktop monitor. Still nothing.

 

Maybe the power outage was a coincidence. Also, I downloaded the music player from connect.com along with 4 songs last week, but it worked after that. Again, maybe a coincidence.

 

I can't afford to take it somewhere. I had a difference problem a few months ago. I kept getting these long messages about BIOS and stuff when I was using the internet. I thought the $120 paid off but I got the message one more time a couple of months ago.

 

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If that single long beep code is like many of the Award/Phoenix BIOS codes on desktop motherboards, it would indicate that the RAM/Memory is faulty or can't be recognized/initialized properly.

 

Do you have one or two sticks of ram installed in your notebook ?!?

 

If you have two sticks, then try removing one of them and retest again.

 

I bet however that the outages did cause some kind of surge that did damage to your machine, no way to know for sure without getting it diagnosed further however wink

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