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mimi_puss

Keyboard cause computer to freeze, please help!!

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Hi, I have a PB Laptop it was working fine until yesterday,now everytime i press a key on the keyboard (any key) the computer freezes and has to be restarted. The mouse is working fine and all the programs but as soon as i touch the keyboard it freezes, so i cannot type anything. PLease help, my husbund attempted to enter Safe mode but presing the f8 key caused it to freeze. I am not very good at fixing computers so please help. thank you

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Since the mouse works. The first and easiest thing to do is to see if you have picked up a virus or trojan that may have caused it. Whatever program you have for anti-virus, run it. Then, if you have Ad-aware, spybot search and destroy or even microsoft's anti-spyware, run them. Do that first, then we will try other remedies. Ad-aware: http://www.majorgeeks.com/download.php?det=506

spybot: http://www.majorgeeks.com/download.php?det=2471

If you don't have these you can click on the url's above to get them. Then install them.

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