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Portis403

Sims 2 PLEASE help me please

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i have sims 2 and i have that problem where u meet all the req's and i have turned off all firewalls etc. The installation went fine then i get the splash sims 2 screen then it stops and like 10 seconds later i get an error screen with the appcompat thing inside i know there are previous posts oon this but none of them seem to have any answer at all. PLEASE HELP

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