mkallevig 0 Posted March 23, 2006 I attempted to burn my pictures to a cd and found that the task was not listed under the picture tasks. The cdrom/dvd drive is designated as E: in My Computer. Unfortunately it is not currently listed and when I load a cd or dvd it fails to go into the customary high speed startup spin. I looked in the device manager and find it listed (with the exclamation mark) and when I right clicked it found a message that read something like the proper driver was loaded but it was unable to locate the hardware device, (code 41). I deleted the driver and reloaded it a few times but to no avail. I used the troubleshooter located in that window and was advised that it was a bad connection or a bad device. I checked the connection and replaced the drive with a dvd burner. No luck, same problem! I checked the windows update site and searched the site using code 41 as the search word. It indicated that the driver needed up[censored]. I went to the device manufacturers site and downloaded a firmware driver which I loaded and still nothing. It is listed in the BIOS settings. I have not added any new programs but did uninstall iTunes a week ago. It was working at that time and I had not used the drive again until I tried this time. Any suggestions? I am going to change the IDE cable? and will look at it in safe mode. According to one piece of advice I read about is that if I delete the driver in safe mode it might reveal a "ghost". Share this post Link to post
BabyBoy-- 0 Posted March 23, 2006 http://support.microsoft.com/kb/314060/EN-US/ Share this post Link to post
mkallevig 0 Posted March 24, 2006 Thanks a bunch for the info. Tried it today and voila! my cdrom is back. 10 minutes of toil compared to hours and hours of frustration! Somedays...Thanks Babyboy! Share this post Link to post