new USB2 card does not appear in device manager

[mikekkk 0]

I have plugged in a new USB2 card to an old gigabyte motherboard (2001) and flashed the bios and got windows right up to date. The device does not appear in the device manager. Does that mean the problem is with the motherboard? What do I check?

Thanks

[danleff 0]

You may want to post the model number of the motherboard, as well as the make and model number of the USB card (if it is not one of thoes "generic" models) to help folks answer your question better.

[mikekkk 0]

Does this help?

 

Motherboard Gigabyte GA-8ITX M/B Rev 1.0 BIOS Ver F3 flashed to Fa CPU Intel

 

Ali USB2 PCI card

“Compliance with Universal Serial Bus Specification Revision 2.0

Transfer rate up to 480 Mbps With 32-bit 33 MHz hot Interface compliant to the released specification 2.0 PCI Card

Plug & Play and Hot Swapping functions”